Payment Policy
Transparent pricing, secure payments, and fair policies to ensure a smooth experience for all our guests.
Payment at a Glance
Multiple Options
Cards, cash, Apple Pay, Google Pay, and gift cards accepted.
Secure Protection
Deposits applied to your final payment. Card on file stored securely via PCI-compliant Stripe.
Notice & Refunds
Cancel or reschedule with advance notice to keep your deposit credit. See terms below.
Price Transparency
Final price confirmed before service starts. No unexpected fees.
Accepted Payment Methods
Credit & Debit Cards
Visa, Mastercard, American Express, Discover
Apple Pay & Google Pay
Contactless mobile payments
Cash
Accepted for all services at the salon
Gift Cards
Physical and digital Vizavi gift cards
Deposit & Payment Rules
Free cancellation or 1 reschedule up to 24 hours before appointment; late cancellation or no-show forfeits 30% deposit or incurs card fee.
Appointments at or above $150 require a 30% deposit to secure your booking. Appointments under $150 require a card on file with no upfront charge.
You may cancel or reschedule for free up to 24 hours before your appointment start time. 1 reschedule is permitted with at least 24 hours notice, and your deposit transfers to the new date.
Cancellations made within 24 hours of your appointment forfeit the deposit or will be charged a 50% fee to the card on file.
No-shows forfeit the deposit or will be charged 100% of the service price to the card on file.
If the salon needs to reschedule or cancel your appointment due to unforeseen circumstances, your deposit will be fully transferred or refunded.
Review Our Cancellation Policy
Our payment and cancellation policies work together. Review our cancellation terms to understand notice windows, reschedule rules, and how deposits are protected.
View Cancellation PolicyQuestions About Payment?
Our team is happy to help with any billing questions or payment concerns.
Policy version: 2026-09 |Privacy Policy |Cancellation Policy